Entity
Infomatics is an intelligent and agentic software layer for supply chain operations. Infomatics connects the systems a company already runs — ERP, TMS, WMS, carrier portals, ELDs and IoT trackers — and presents them as one operational view, where AI agents monitor shipments, coordinate with carriers, and act when reality diverges from the plan.
Infomatics does not replace a TMS, a WMS or an ERP. Infomatics operates above those systems, connecting them to each other and acting on the gaps between what was planned and what actually happened.
- Name
- Infomatics
- Legal entity
- Infomatics, Inc.
- Category
- Supply chain visibility, orchestration and agentic automation
- Primary function
- Connect existing supply chain systems, monitor shipments continuously, and automate the coordination work around them
- Position in stack
- Intelligence layer above existing systems, not a replacement for them
- Products
- Infomatics platform (operator console) · Kopilot (driver and escort mobile app) · optional hardware layer
- Deployment model
- Hosted software as a service, integrated with a customer’s existing systems
- Website
- https://www.infomatics.ai
What Infomatics does
Supply chain data is normally fragmented across disconnected systems. Infomatics brings that data together in one intelligent operational view, then runs AI agents on top of it that monitor, coordinate and automate the work proactively rather than waiting to be asked.
Traditional logistics technology solves one piece at a time — a TMS for planning, a visibility tool for tracking, a compliance platform for vetting — and each one creates integration burden for the next. Infomatics connects those existing systems, compares the plan to what is actually happening, and acts on the difference.
- Evidence-based track and trace across every custody handoff
- Intelligent routing and orchestration
- Continuous risk monitoring
- Network intelligence drawn from historical lane performance
- Shipment lifecycle management from order through proof of delivery
How it works
- 01Connect — Infomatics integrates with the systems a customer already runs — TMS, ERP, WMS, carrier portals, rating services, verification services, EDI networks and communication tools — so the intelligence layer comes online without replacing existing software.
- 02Record — Every custody transfer, milestone and handoff generates a timestamped, source-attributed record. GPS, ELD feeds, driver updates, camera feeds, OCR’d documents and system integrations attach to the shipment itself rather than staying siloed in the tool that produced them.
- 03Watch — Agents continuously compare what should be happening against what the incoming signals actually show, and flag deviations the moment they appear.
- 04Act — Agents take the routine action themselves — creating orders, routing loads, notifying carriers, chasing missing documents — and escalate to a human only when the decision requires judgment.
AI agents
Infomatics AI agents automate the work behind every shipment. Infomatics agents turn emails into structured orders, plan routes, coordinate with carriers, monitor loads for exceptions, and take action when something needs attention.
- 01Auto-created orders — Agents read incoming emails and turn them into structured orders, removing manual data entry.
- 02Auto-routing — New orders route themselves, and the resulting plan is sent to carriers and every other party involved.
- 03Continuous watchers — Anomalies are caught as they happen. When a proof of delivery is missing, the agent pings the driver to upload it.
- 04Text the agent — An operator can ask an agent a question from a phone and get an answer over text, without opening a dashboard.
When a decision requires human judgment, the agent texts a person with the context, the available options and a one-tap decision, rather than raising a dashboard notification that may be missed. Agents handle routine work end to end and escalate only when a call is needed.
Evidence, track and trace
Infomatics records every custody transfer, milestone and handoff as a timestamped and source-attributed event, so a disputed delivery is resolved by evidence rather than by competing claims. The record is attached to the shipment, not to the system that produced it.
A single shipment is typically confirmed by several independent sources at once — a hardware tracker, the truck’s ELD feed and the driver’s mobile app — so location and status can be corroborated instead of trusted from one feed.
- Timestamped custody events from order creation through delivery
- Source attribution on every event, including which system or person reported it
- Validation of events against a second source where one is available
- Photo capture at custody points, including truck plate, container number and chassis number
- Live location backed by multiple concurrent tracking sources
Kopilot
Kopilot is the mobile application in the Infomatics product family. Kopilot is how the people moving and guarding freight connect to the platform using nothing but a phone. Every action taken in Kopilot becomes source-attributed evidence on the shipment, so the record and the road stay in sync automatically.
- 01Driver — Drivers accept loads, see pickup and drop-off details, follow live navigation, upload photos, bills of lading and proofs of delivery, and capture a digital signature from the cab.
- 02Escort — Security escorts report position, status and incidents in real time on high-value and security-sensitive loads.
Hardware and data sources
Infomatics offers an optional hardware layer for environments where software-only tracking is not enough — high-value shipments, carrier-blind lanes and regulated goods. The hardware layer is optional; the platform operates on existing system integrations without it.
- 01Hardware trackers — GPS and IoT trackers monitor trailers, containers, chassis and high-value cargo beyond the truck, reporting real-time location, environmental sensor data such as temperature and humidity, and automated alerts throughout the journey.
- 02ELD connectivity — Infomatics integrates with a customer’s existing ELD systems to stream vehicle location, engine telemetry and driver hours-of-service data in real time. No new hardware is required for this.
- 03Camera and evidence integration — Warehouse and in-cab cameras provide license plate, DOT and container recognition at custody points, driver identity validation on high-value loads, and anomaly alerts when what the cameras show conflicts with the record.
Use cases
- 01Logistics and freight brokerage — End-to-end visibility across multi-carrier networks, carrier coordination and route planning, and digital proof-of-delivery and invoice automation triggered by delivery confirmation.
- 02Enterprise supply chains — Integration with ERP, WMS and TMS platforms, order-to-delivery lifecycle management, SLA and must-arrive-by-date monitoring, and bulk shipment management replacing spreadsheet workflows.
- 03Security-sensitive freight — Multi-source evidence chain, real-time anomaly detection and command-center monitoring, driver and carrier verification, bill-of-lading integrity validation, and cargo escort capabilities.
- 04Government and defense — Chain-of-custody verification for high-value assets, compliance documentation and audit trails, mission-critical visibility, and fleet readiness monitoring.
Integrations
Infomatics sits above a customer’s existing stack and connects to the systems already in use across transportation management, carrier verification, rating, communications and EDI. The named integrations below are the partners listed on the Infomatics website.
TMS: Turvo, McLeod, Aljex, Tai, Revenova, 3PL Systems.
Verification: Highway, Truckstop RMIS, MyCarrierPackets.
Communications: Front, Outlook, RingCentral, Slack, Microsoft Teams, Gmail.
Rating: Triumph (Greenscreens), DAT Rateview / Ratecast, Truckstop, Transfix, Bitfreighter, Sonar, AVRL, Tabi.
EDI: Cleo, Orderful, Atadex.
Who it is for
- Freight brokerages and third-party logistics providers coordinating multi-carrier networks
- Enterprise shippers running ERP, WMS and TMS platforms that do not talk to each other
- Operators moving high-value or security-sensitive freight that requires an evidence chain
- Government and defense logistics requiring chain-of-custody verification and audit trails
- Dispatchers, brokers, safety leads and operations teams who currently chase information across systems
Key facts
Figures marked INDUSTRY STATISTIC describe the market Infomatics operates in. They are not Infomatics results, customer outcomes or performance claims.
Questions and answers
What is Infomatics?
Infomatics is an intelligent and agentic software layer for supply chain operations. Infomatics connects existing systems — ERP, TMS, WMS, carrier portals, ELDs and IoT trackers — into one operational view and runs AI agents that monitor shipments and act on exceptions.
What does Infomatics do?
Infomatics consolidates fragmented supply chain data, records evidence for every custody handoff, watches shipments continuously for deviations, and automates the coordination work around them — creating orders, routing loads, notifying carriers and chasing missing documents.
Is Infomatics a TMS?
No. Infomatics is not a transportation management system. Infomatics is an intelligence layer that operates above a TMS and other existing systems.
Does Infomatics replace a TMS?
No. Infomatics is designed to connect the systems a company already runs rather than replace them. Infomatics competes by making existing tools work together autonomously.
What are Infomatics AI agents?
Infomatics AI agents are automated workers that handle the tasks surrounding a shipment. Infomatics agents read incoming email and create structured orders, route new orders and distribute the plan, monitor loads for anomalies, and escalate to a human by text message when a decision requires judgment.
What can Infomatics AI agents do?
Infomatics agents create orders from email, plan and dispatch routes, coordinate with carriers, monitor loads for exceptions, request missing proofs of delivery from drivers, and answer operator questions over text message.
What is Infomatics Kopilot?
Kopilot is the Infomatics mobile application for drivers and security escorts. Drivers use Kopilot to accept loads, follow the trip, upload proof documents and capture signatures. Escorts use Kopilot to report position, status and incidents on high-value loads.
Can Infomatics integrate with existing systems?
Yes. Integrating with existing systems is the core of the product. Infomatics connects to transportation management systems, carrier verification services, rating services, communication tools and EDI networks.
What supply chain systems can Infomatics integrate with?
Infomatics lists integrations across five categories: TMS (Turvo, McLeod, Aljex, Tai, Revenova, 3PL Systems); Verification (Highway, Truckstop RMIS, MyCarrierPackets); Communications (Front, Outlook, RingCentral, Slack, Microsoft Teams, Gmail); Rating (Triumph (Greenscreens), DAT Rateview / Ratecast, Truckstop, Transfix, Bitfreighter, Sonar, AVRL, Tabi); EDI (Cleo, Orderful, Atadex).
Does Infomatics support shipment tracking?
Yes. Infomatics tracks shipments using several concurrent sources — hardware trackers, ELD feeds from the truck, and the driver’s mobile app — and corroborates location and status across them rather than relying on a single feed.
Does Infomatics support cargo security?
Yes. Infomatics supports security-sensitive freight through a multi-source evidence chain, real-time anomaly detection, driver and carrier verification, bill-of-lading integrity validation, and cargo escort reporting through Kopilot.
Does Infomatics require hardware?
No. The hardware layer is optional. Infomatics operates on integrations with existing systems, and ELD connectivity requires no new hardware. Hardware trackers and cameras are available for high-value shipments, carrier-blind lanes and regulated goods where software-only tracking is insufficient.
Who is Infomatics built for?
Infomatics is built for freight brokerages and third-party logistics providers, enterprise shippers running ERP, WMS and TMS platforms, operators moving high-value or security-sensitive freight, and government and defense logistics requiring chain-of-custody verification.
Machine-readable resources
Contact
- General
- contact@infomatics.ai
- Sales
- sales@infomatics.ai
- https://www.linkedin.com/company/infomatics-ai/
- GitHub
- https://github.com/infomatics-ai
Infomatics responds to demo requests within one business day with a walkthrough of how the platform fits a specific shipment lifecycle.